Operations

The Role

Voltus is in an exciting period of rapid growth! We are looking for a Field Engineering Intern who is passionate about problem solving and helping clients successfully participate in demand response programs.

As the “connective tissue” of the company, it is critical that you have the ability to learn new concepts, hardware, energy markets and intimately know what customers need. You are intellectually curious, detail and solution oriented, you possess excellent written and verbal communication skills, and you thrive in a fast-paced, customer-centric technical environment.

Primary Responsibilities

• Understand the role of demand response and the associated programs
• Learn the different types of Voltus hardware and installations
• Support FEM’s and SE with large projects to assure timely completion
• Review data and validate existing metering using standard methods
• Generate and complete pulse request documents
• Assist with onboarding for enterprise customers
• Review repair cases and do initial troubleshooting with customers

Desired Requirements

• Education in the field of Engineering
• Strong desire to become an expert in the FEM and SE role and responsibilities and Project Management
• Demonstrated aptitude for troubleshooting and problem solving
• Exceptional attention to detail and self-initiative
• Ability to communicate complex ideas effectively – both verbally and in writing
• Ability to work independently
• Familiarity with G-suite, Salesforce & Taskray

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At Voltus, we are proud to be an equal opportunity employer because we recognize that a diverse organization begins with a diverse candidate pool. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, age, sexual orientation, veteran status, disability status, or marital status.

The Role

Voltus is in an exciting period of rapid growth! We are looking for a Field Engineering Associate who is passionate about problem solving and helping customers successfully participate in demand response programs.

Operations is the “connective tissue” of Voltus.  The roles within Ops are very cross functional and require team members who are collaborative and strong communicators.  As a member of the Field Operations team communication spans internal teams as well as customers and contractors.  It is critical that you have the ability to be a technical expert, learn new concepts, understand our hardware and industrial and commercial equipment and be eager to learn the energy market programs we participate in. The Field Engineer Associate role is a new role that will help accelerate the Field Ops team projects.  Approximately 50% of the role will be managing the data and processes required to install a site.  Success in the role leads to the acceleration and optimization of installation projects.  The role will also entail leading standard installations, becoming familiar with program participation rules by region and working on 1 -2 strategic projects.  The role will require someone who is intellectually curious, detail and solution oriented and possesses excellent written and verbal communication skills.  A strong candidate thrives in a fast-paced, customer-centric, technical environment.

Primary Responsibilities

• Understand the role of demand response and the associated programs
• Learn the different types of Voltus hardware and installations 
• Support FEM’s and SE with large projects to assure timely completion
• Manage data input and ensure accurate and updated data exists in our project management / CRM platform
• Identify data and process improvements for installations
• Review data and validate existing metering using standard methods
• Generate and complete pulse request documents 
• Assist with onboarding for enterprise customers
• Review repair cases and do initial troubleshooting with customers
• Create curtailment plans for new customers to fit their operational constraints

Requirements

• Education in the field of Engineering
• Experience in a role relevant to field engineering; minimum of 1-2 years
• Excitement to grow into the Field Engineer Manager position
• Interested in developing and applying project management skill sets
• Demonstrated aptitude for troubleshooting and problem solving
• Exceptional attention to detail and self-initiative 
• Ability to communicate complex ideas effectively – both verbally and written
• Ability to work independently
• Familiarity with G-suite, Salesforce & Taskray

‍

At Voltus, we are proud to be an equal opportunity employer because we recognize that a diverse organization begins with a diverse candidate pool. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, age, sexual orientation, veteran status, disability status, or marital status.

The Role

Voltus is hiring a driven, innovative  Field Engineering Manager to join our Field Operations Team. The field engineering and production teams are well-established and are made up of BGG Voltans.  The teams need a strong leader to support the next phase of growth at Voltus who will need to be comfortable leading our team, which is remote by design.

Voltus Field Operations unlocks and maximizes customers’ ability to participate in demand response programs by enabling customers with our technology.  Enablement includes installing our hardware, but it goes beyond the installation.  There are unique scenarios that require creative solutions; the team collaborates with our customers to develop strong curtailment plans; our team is customer obsessed and builds wonderful relationships to truly understand the operations of our customers and how we can set them up to be successful in demand response programs.  

The Field Operations team works cross functionally within Voltus as well as develops strong working relationships with suppliers, utilities, partners and contractors.  We are projecting a minimum of 4X growth of our enablement projects and need to ensure our processes and systems are scalable. The role requires business savviness and the ability to build scalable and innovative processes to ensure our hardware development and delivery is productized. You must have relentless attention to detail, be a master project manager, be intellectually curious and think outside the box to come up with creative solutions to get facilities into the market. You are bright, gritty, and good.

Primary Responsibilities

• Provide technical support to Sales team
• Support customers in determining energy reduction strategies
• Advisory/ liaison with engineering for integration solutions
• Lead metering solution project planning, design and implementation (CTs, Pulse, UFRs others)
• Support commissioning metering technology for data validation
• Support innovation of our metering solution, through platform integration, ease of installation
• Support data visibility team through customer experience
• Manage projects from initiation to closing
• Define and improve processes and efficiencies
• Develop new technologies and methods for shorting installation timelines
• Ensure materials/ manufacturing/installations and technology meets industry and market standards  

Qualifications

• Results driven, Analytical, Motivated, Team player
• Good communication and customer service skills
• Experience at a hardware company with complex integration and onboarding
• Experience developing and/or improving onboarding process(es)
• Experience managing hardware operations
• Experience with Salesforce
• Experience in contractor management
• Project Management Professional, PMP – preferred
• Technical background with extensive electrical and HVAC experience – preferred
• Basic experience/knowledge with industrial controls (PLC) – preferred
• Basic experience with data platform and integration tools
• Ability to read, modify and draw technical electrical drawings to include single line diagrams – preferred

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At Voltus, we are proud to be an equal opportunity employer because we recognize that a diverse organization begins with a diverse candidate pool. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, age, sexual orientation, veteran status, disability status, or marital status.